On 19. November 2012 I requested the documents of my grandfather Josef Shober at the Deutsche Wehrmacht on the “Deutsche Dienststelle WASt”. More than ten month later on 24. September 2013 I got copies of the Wehrstammbuch, medical reports and documents and a photo. I had to pay 20 EUR which is very moderate. If you like you can order such documents for your ancestors here, if they are related with the Wehrmacht in any way. After sending the form, there is no answer, even no reception report. A long time later you will get a letter with details about the documents they have and how much it will cost to send copies of them. A few days after payment the copies will come by snail-mail.